When will you ship my order?
Our team works very hard to make sure all orders are shipped within two working days.
Can I track my shipment?
As soon as your order leaves our warehouse and is handed over to our courier (FED-EX), you will receive confirmation via email including the tracking details.
When can I start using my Zens charger?
Depending on how far your order has to travel, it may take up to 5 working days for your shipment to arrive.
What are the shipping costs?
The shipping costs may very depending on the destination. The shipping costs for deliveries to Europe are €7.99, to North America are 9.99 and to all remaining destinations are €14.99.
Do you ship worldwide?
Yes, we ship globally. Unfortunately there are a few destinations we cannot (yet) ship to. These include Brazil, Chile, India, Israel, Kazakhstan, Kuwait, Martinique, Nigeria, North Korea, Russia, Saudi Arabia, South Africa, South Korea, Taiwan and Turkey. However, thanks to our extensive network of major resellers, chances are very high that one of your local retailers also offers our wireless chargers.
I have another question
Do you have any questions about your order, our shipping policy or delivery terms? Please contact us at email@example.com, we’re happy to help.