Submit a warranty claim

If you would like to submit a warranty claim, we would kindly request that you complete the form below as completely as possible.

Warranty claim

  • Max. file size: 5 MB.
  • Max. file size: 5 MB.
  • Please clearly indicate the problem. (1) Which product(s) are you trying to charge?, (2) Is there a case on the phone? (3) Did you recently update the software? (4) Does the Zens charger work with other phones / products?
Please rotate your device for full experience.